Terms of Service
Effective June 12, 2026 · Performle — a Meadow Mountain AI product
1. The agreement
These terms govern use of Performle (the "Service") at performle.com. By creating an organization or accepting an invitation into one, you agree to them on behalf of yourself and, if you create the organization, on behalf of that organization (the "Customer"). If you're signing up for a company, you confirm you have authority to bind it.
2. The service
Performle turns meeting notes — written by your own Google Workspace Gemini or entered manually — into structured, continuous performance records: wins, roadblocks, commitments, sentiment, and evaluation drafts. The Service never joins or records meetings.
3. Subscriptions, trials & billing
- Paid plans are billed monthly through Stripe at the prices shown on our pricing page and begin with a 14-day free trial; nothing is charged until the trial ends.
- You can cancel anytime via the Stripe customer portal; cancellation takes effect at the end of the current billing period. Fees already paid are non-refundable except where required by law.
- We may change prices with at least 30 days' notice; changes apply at your next renewal.
- Downgrading or ending a subscription reduces feature access but does not delete your data (see §6).
4. Your responsibilities
- Provide accurate account information and keep credentials secure; you're responsible for activity under your accounts.
- Use the Service lawfully — including complying with employment, privacy, and works-council/consultation laws that apply to processing employee performance data in your jurisdiction, and informing your employees as those laws require.
- Don't attempt to access another organization's data, probe or disrupt the Service, reverse engineer it, or resell it without our written agreement.
- Evaluation drafts are drafts: a human manager must review, edit, and own any evaluation before it is used in an employment decision. The Service provides decision support, not decisions.
5. Your data
- You own your data. Customer content (notes, records, derived extractions) belongs to the Customer. We process it only to provide the Service, per our Privacy Policy.
- We do not use Customer content to train AI models and do not sell it.
- Admins can export any employee's complete archive and permanently erase any employee's data from inside the product.
6. Termination & data deletion
You may terminate by canceling your subscription and requesting account deletion. We may suspend or terminate accounts that materially breach these terms (with notice and a chance to cure, where practical). After termination, organization data is deleted within 30 days, with backups aging out within a further 30.
7. Availability & support
We aim for high availability but the Service is provided without a guaranteed uptime commitment except as set out in a separately signed Enterprise agreement. Support: hello@performle.com.
8. Disclaimers & liability
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. AI-GENERATED EXTRACTIONS AND DRAFTS MAY CONTAIN ERRORS AND MUST BE HUMAN-REVIEWED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY ARISING FROM THE SERVICE IS LIMITED TO THE AMOUNTS PAID BY THE CUSTOMER IN THE TWELVE MONTHS BEFORE THE CLAIM, AND NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. Nothing here limits liability that cannot be limited by law.
9. Changes to these terms
We may update these terms; material changes will be emailed to organization admins at least 14 days before taking effect. Continued use after the effective date is acceptance.
10. Miscellany
These terms are governed by the laws of the State of Colorado, USA, excluding conflict-of-law rules. If any provision is unenforceable, the rest survive. These terms plus the Privacy Policy (and any signed Enterprise agreement, which controls if it conflicts) are the entire agreement.
Questions about these terms: hello@performle.com